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Returning Member
posted Jul 17, 2021 5:47:21 PM

I am STILL WAITING on MY REFUND, turbo tax charged me for taking funds out of refund but u took it out of my acct leaving me in the red and are still charging me... WHY?

why do I have to wait on my refund but turbo tax doesn't and yet that was the agreement that they get paid when I get paid?

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1 Replies
Level 15
Jul 17, 2021 6:14:06 PM

You requested to have your TurboTax account fees paid from the federal tax refund -

 

See this TurboTax support FAQ for paying the TurboTax account fees when the federal tax refund has been  delayed - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...