Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 28, 2020 7:13:23 AM

I am having problems getting a direct deposit. I did not work in 2019 so I did not declare anything. May you please advise and help me

0 3 328
3 Replies
Level 15
Mar 28, 2020 7:17:53 AM

If you did not receive any income of any kind in 2019 there is no need or reason to file a 2019 tax return.  The IRS will not process a tax return with no income entered.

 

If the IRS does not have bank information on you, then if you are eligible for stimulus funds a check will be mailed to you.

New Member
Mar 28, 2020 4:15:03 PM

I paid $110 for assistance today but did not get any. I would like a full refund. How do I go about it? 

Level 15
Mar 28, 2020 4:22:08 PM


@mmugisha wrote:

I paid $110 for assistance today but did not get any. I would like a full refund. How do I go about it? 


See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489
Use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.