I am continuously checking the where is my refund page on IRS but my federal is still waiting on received Is there anyway to get help with this?
When you say you are a "non-resident" do you mean you are a non-resident alien? If so, you were not supposed to use TurboTax. TurboTax cannot prepare a 1040NR, which is the form a non-resident alien is supposed to use. That may explain the long delay. TurboTax does not receive any information from the IRS after your return has been filed and accepted for processing, nor can TurboTax intercede with the IRS to get any information now.
You can contact the IRS yourself to ask what is going on.
Call the IRS: 1-800-829-1040 hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 3 "for all other questions."
Then press 2 "for all other questions."
- When it asks you to enter your SSN or EIN to access your account information, don't enter anything.
- After it asks twice, you will get another menu.
Press 2 for personal or individual tax questions.
Then press 3 for all other inquiries
It should then transfer you to an agent.
First off thank you for your answer, yes I am a non resident alien. (The form made by Turbotax says just 1040). I will try to follow these steps but I have a question my federal didn’t arrive but my state tax did so could there be another problem because my friends filed their taxes the same way I did and they received theirs. Also I am not in US right now, I was there for work and travel program last summer so is there any other way to get in touch with the IRS about the issue? thank you for your time.
How do I speak to the IRS internationally?
https://www.irs.gov/help/contact-my-local-office-internationally