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New Member
posted Mar 5, 2024 9:11:33 PM

I accidentally submitted my taxes forgetting to add that I have been filed as a dependant and I'm having issues getting back to the My Info page to update this?

I'm mostly just having issues navigating back to the My Info page to update this information. When I go to try and fix it, it takes me to re-file my taxes without allowing me to edit the information.

0 1 1850
1 Replies
Expert Alumni
Mar 6, 2024 6:33:05 AM

Try closing TurboTax, clear your Cache and Cookies if you are using TurboTax Online, and reopen TurboTax.  You can also try a different browser.

 

Also, make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.