I need to amend my 2016 taxes since I failed to record my foreign income, so I recently downloaded TurboTax Deluxe 2016 for the Mac. I did my 2016 taxes with TurboTax Online Free. When I open the application, it asks me a number of questions and I can't really find out where or how to download the original .tax form I filed. I think the data is reflected when I attempt to start an amendment, but I want the original 1040 form too, since I need to do a number of things to fix my taxes and file for other years.
When I log in online, and go to Your tax returns & documents > Show > 2016 > Download/print return > Download my return, it tells me, "It looks like you need to pay first to instantly access your TurboTax returns" and then says type in "Prior Tax Return" in the box on the upper-right. Any other option I select there tells me the same thing. And then when I do search "Prior Tax Return" in the help box, it tells me to do the same thing I've already been doing.
The easiest solution would be to retrieve the tax file directly from TurboTax Deluxe 2016, but I'm not sure how to do that. Can anyone help me? I'd really appreciate it!
If you are unable to download the 2016 tax data file from the online edition, you will need to contact TurboTax support for assistance since you have already purchased the 2016 desktop edition.
To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/
Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download .tax file
TurboTax support is open from 5am to 5pm Pacific time, Monday thru Friday
Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax