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New Member
posted Mar 19, 2023 8:17:47 PM

How to fix rejected E-File

I e-filed my return and did not get a rejection email until a couple hours later do to a missing Form 8962. Seems like I just need fill out an additional section. Unfortunately, I have already closed the software at this point and cannot seem to pull up the original (mostly) filled-out return. I have the pdf saved, but doesn't seem to be in the correct format since it is grayed out when trying to import. Do I have to redo everything? The video posted by TurboTax is for the online version. Is there any way to recover the rejected filling for the desktop version? Since most of the information on that filling is correct.

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1 Replies
Intuit Alumni
Mar 20, 2023 9:28:09 AM

You should see a Fix My Return button when you log back into your TurboTax software. 

For assistance with fixing this error, please see How do I fix e-file reject F8962-070?