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Returning Member
posted Oct 14, 2022 12:13:41 PM

How to do if three Turbotax agents cannot help with the amendment file for Massachusetts?

Hi, 

 

I called 3 Turbo agents to help file the tax amendment return. The turbo tax premier software cannot give the paper form for me to print and file. It keeps giving me the electronic version. None of the live agents can help. 

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2 Replies
Level 15
Oct 14, 2022 12:46:56 PM

You have to try again if you cannot get an answer on this board.

 

What is the TurboTax phone number? (intuit.com)

Level 15
Oct 14, 2022 1:46:06 PM

You want to do it on paper yourself?   

 

From the MA tax site:

 

How to Amend a Return

You can amend a Massachusetts tax return by using:

  • MassTaxConnect
    (Some restrictions apply when you amend a personal income tax return.)
  • The software that your original return was filed with
    (Some software vendors do not allow you to amend a return. Also, software vendors can only amend a current year return and 2 years prior.)

  • A revised paper return with the Amended return oval filled in.


    (Per TIR 16-9 and TIR 21-9, if you are required to file and pay electronically, you must also amend your return the same way.)