i put in the wrong amount claimed for federal so i need to amend i spoke with an agent and they said its saying i owe money when i try to do it online because their online software is thinking i received my taxes. i need to know how to file without it saying i owe the money when i am due a refund from the irs and i haven't received my initial refund its still processing
Wait until your initial return is completely processed and your refund received before starting on an amendment. Amending while the return is being processed can result in confusion and a long wait for your refund.
As already mentioned, you will need to wait until your original return is processed by the IRS. Then, follow the steps in this link to ensure you prepare your amended return using the correct steps.
Make sure you log in using the same credentials that were used when you originally filed your tax return. Then, once you click "amend using TurboTax Online," any changes you make will be reflected as amended numbers.
You will still get the refund from the first original return or still need to pay the first tax due. In fact you should not even amend until the first return has fully processed and you get the first refund or your tax due payment has cleared.
Then the amended 1040X return is only for the difference you get back or owe. I think the cover sheet shows what the original return WOULD have been if you did it right the first time. Ignore the new 1040 that might print out.
Go by the actual 1040X. Line 18 should be your original refund amount and line 22 should be your additional refund. If you paid on your original return it will be on line 16. If there is an amount owed with the amendment, it will be on line 20.
If you have a tax due, do not send the 1040V. Just include a check with the 1040X. Ignore the 1040V. That is for the original return or what the original return would have been if it didn’t need correcting. Don’t pay the amount on the 1040V. Pay the amount on the actual 1040X line 20.