Before you can get a refund loan, your return has to be accepted by the IRS. The IRS has not announced when they will begin accepting returns--it is unlikely to be sooner than the end of January or even later, so don't start counting on that loan money just yet.
https://ttlc.intuit.com/questions/4159588-about-the-turbo-prepaid-visa-card-and-refund-advance