Thank you for your quick response.
Currently I'm between TurboTax and Costco.
I purchased my 2021 TuroTax from Costco online.
I still have the license key for my 2021 version.
I talked to CostCo customer service, and they said they cannot do anything.
I then talked to TurboTax customer support, and they said they cannot do anything.
The link you sent, will not bring up my product but instead the 2 sub-links are only software requirements and install directions.
Any ideas of what I can do?