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New Member
posted Apr 10, 2025 8:15:35 PM

How do I recover my deleted 2021 turbotax software

How do I recover my deleted 2021 turbotax software

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3 Replies
Employee Tax Expert
Apr 11, 2025 1:55:07 PM

Please see this link to access the 2021 TurboTax Desktop software.  Be sure to select the link to access the software for customers who have previously purchased it.

 

New Member
Apr 11, 2025 3:45:24 PM

Thank you for your quick response.

Currently I'm between TurboTax and Costco.

 

I purchased my 2021 TuroTax from Costco online.

 

I still have the license key for my 2021 version.

 

I talked to CostCo customer service, and they said they cannot do anything.

 

I then talked to TurboTax customer support, and they said they cannot do anything.

 

The link you sent, will not bring up my product but instead the 2 sub-links are only software requirements and install directions.

 

Any ideas of what I can do? 

 

Level 15
Apr 11, 2025 3:51:03 PM

@gemstars Not sure if this will work but you may be able to access a download of the 2021 desktop software by signing onto this website - https://accounts.intuit.com/app/account-manager/productsBilling/turbotax