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New Member
posted Nov 4, 2020 5:28:16 PM

How do I print my 2019 tax return, when I click download, its shows nothing?

I clicked on the download tab, but it does not show my documentation for 2019.

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2 Replies
Level 15
Nov 4, 2020 5:34:51 PM

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

You can also request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

Level 15
Nov 4, 2020 5:35:05 PM

Check your download folder ... sometimes it goes there directly and doesn't show in an open  window.