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Returning Member
posted Jun 3, 2019 10:47:01 AM

How do I know if Turbo Tax has received my tax papers?

I sent my papers in a coupe weeks ago but the site still says "ready to mail". How can I determine that I sent them in correctly and they received them?

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1 Best answer
Level 15
Jun 3, 2019 10:47:02 AM


TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed returns.  Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

In the future, if you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.


3 Replies
Level 15
Jun 3, 2019 10:47:02 AM


TurboTax will not know anything about your mailed return, and will continue to show “Ready to Mail” on your account.  TurboTax will not know that you put your tax return in an envelope and took it to a mailbox.  TurboTax does not get updates on mailed returns.  Wait about 4 weeks from when you mail a return and then you can check the status on the IRS site. https://www.irs.gov/refunds

In the future, if you mail a tax return (or a payment) to the IRS, it is a good idea to use a mailing service that will track it like UPS or certified mail so you will know it was received.


Level 15
Jun 3, 2019 10:47:05 AM

Wait until 4 weeks has passed, and then check the IRS website.

Returning Member
Jun 3, 2019 10:47:06 AM

thank you!