Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 1, 2020 12:33:42 PM

How do i get a refund from turbotax? I paid for a service that i did not receive due to turbotax error.

0 1 145
1 Replies
Intuit Alumni
Feb 1, 2020 4:38:34 PM

Please see the following FAQ regarding a refund for TurboTax Online products. https://ttlc.intuit.com/community/charges-and-fees/help/does-your-unconditional-60-day-money-back-guarantee-apply-to-turbotax-online/00/26340   Please use the following link to contact Customer Support for further assistance as we are not able to assist with billing issues over AnswerXchange. https://support.turbotax.intuit.com/contact/