Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Jun 20, 2019 1:57:39 PM

How do I get a copy of my extension? It is not showing up but I got an email that it was approved.

0 3 409
3 Replies
Level 15
Jun 20, 2019 2:03:30 PM
New Member
Jun 20, 2019 2:07:33 PM

I did that. All I can find is the 2017 forms, not the extension for 2018

Level 15
Jun 21, 2019 4:10:59 AM

You have to sign onto your 2018 online account using the exact same user ID you used to create the 2018 online account.

Close all TurboTax windows on your web browser (including this one).  Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address.  Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2018 account, then use the option shown in blue on the account recovery website, "Try something else"