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New Member
posted Jun 4, 2019 4:59:13 PM

How do i find out my account number for my turbo prepaid card

0 18 4310
18 Replies
Intuit Alumni
Jun 4, 2019 4:59:14 PM

You would need to register/login on the Turbo Tax Prepaid Card site here: https://www.turboprepaidcard.intuit.com/

Once you do this you will be provided your account number information.  

New Member
Jun 4, 2019 4:59:15 PM

I dont have my card yet its suppose to be coming through the mail

Intuit Alumni
Jun 4, 2019 4:59:17 PM

Okay, once you have it you can register it on the site and you will be able to obtain that information then.  

Intuit Alumni
Jun 4, 2019 4:59:18 PM

Also, if you have additional questions about your card, you can reach out to their customer service here: (888) 285-4169

Returning Member
Apr 4, 2020 3:20:41 PM

How do I find turbo card account

Intuit Alumni
Apr 4, 2020 3:25:40 PM

You can only find your account once you have your physical card. If it has been longer than 10 days and you have not received it, please reach out to customer service by clicking here

Returning Member
Apr 15, 2020 8:27:20 AM

Need to see if money went on my card 

Intuit Alumni
Apr 15, 2020 8:47:09 AM

You can download the app to create an account to see your account balance.

You can download the Turbo Card mobile app for free from the App Store or Google Play

With the Turbo Card mobile app you can: 

  • Check your balance and transaction history 

  • Locate an ATM 

  • Deposit checks* 

You can also Sign in to your account to see your balance history, track your spending, send money, pay bills, and more after you create a login. 

Level 1
Apr 15, 2020 1:54:02 PM

I have been looking all day and cant find it

Level 1
Apr 15, 2020 1:54:48 PM

I cant find mine either

Expert Alumni
Apr 15, 2020 2:12:08 PM

You'll need to contact Turbo Prepaid Visa Card customer support.  https://turbodebitcard.intuit.com/contact-us

New Member
Apr 16, 2020 5:42:18 AM

On card ending in 3264, has there been a payment

Intuit Alumni
Apr 16, 2020 8:26:55 AM

You can contact customer service. https://turbodebitcard.intuit.com/contact-us (888) 285-4169.

 

Follow the steps below.

 

Listen to the recording (you cannot skip it) Press 2 to continue using the automated system. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these) The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1 Press 2 for the option of " have not yet received your card". Next you will be prompted to enter your social security number, zip code, and birthday. At this point the system should give you an option to get a new card sent or allow you to speak to an agent.

 

Please note: It may take over an hour to get your call answered as the phone lines are extremely busy at this time of year.

New Member
Apr 16, 2020 10:17:49 AM

How can I find my account number for my taxes in 2017 I have no information on it but I just have the card number

New Member
Apr 19, 2020 10:07:17 PM

Is acc#same as number on front of debit card

New Member
May 1, 2020 8:23:06 PM

Do I have account

New Member
Feb 12, 2021 10:16:12 AM

Whats the account and routing number to my card

Intuit Alumni
Feb 12, 2021 10:31:37 AM

@Big Bb please contact card support here: Turbo Visa Card Support