How do I delete my old banking info to update my deposit information for my refund?

I'm trying to change my direct deposit information but I have no option to update or delete my old banking information. I was on the phone with a employee for an hour and I still cant change it. using the community help post does not help since it looks like its outdated information with old versions of TurboTax. how is it this more complicated than actual taxes...

1227

Level 15

Feb 25, 2025 6:45:03 PM

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-deposit-information/L77NCbU6D_US_en_US?uid=m6tuh572

You cannot change banking information while your return is in pending, nor can you change it after the return is accepted. The IRS does not allow it.

New Member

Feb 26, 2025 4:25:39 PM

I haven't submitted anything beacuse I can't change my direct deposit info.

is my question hard to answer? I'm trying to change my direct deposit information before I submit and I continue with turbotax fees and charges.

Level 15

Feb 26, 2025 5:48:45 PM

@frankdank92

HOW TO CHANGE OR ENTER BANKING INFORMATION FOR REFUND

https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/change-transferred-direct-deposit-information/L77NCbU6D_US_en_US?uid=m6tuh572

You cannot change banking information while your return is in pending, nor can you change it after the return is accepted. The IRS does not allow it.

New Member

Mar 19, 2025 3:40:52 AM

PLEASE HELP ME IM HAVING EXACT PROBLEM ITS BEEN DAYS AND I CANT FILE

Expert Alumni

Mar 20, 2025 11:45:24 AM

See this FAQ: How do I change my transferred direct deposit information?

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How do I delete my old banking info to update my deposit information for my refund?