I will never use Turbo Tax again!!! I have spent over an hour trying to change the bank account information for my refunds. I originally typed in the wrong number, and now TT allows me to change the bank information for my federal refund, but it will not allow me to change the bank account information for my state refund. If I continue on and file, my state refund will go to a bad bank account number. THIS IS NOT GOOD! TURBO TAX IS NOT GOOD! Can anyone help with this?
From this user community, it seems as if this is a TT problem, as many others have encountered the same or similar issues. This should be a no brainer, yet TT cannot get this correct???!!!!! I will never use Turbo Tax again.
If you haven't filed your return, follow the steps below
If you have already filed your return and it has been accepted by the IRS for processing you won’t be able to change it. You need to contact the IRS to try to expedite this process. They will put a hold on the direct deposit and issue a paper check instead.
Click on the link below for additional information
What if I entered the wrong bank account for direct deposit?
If you are encountering an issue where is glitching, not letting you make a change or reverting back to an old information, try some of these options:
If you are using TurboTax Online try these options
If you are using TurboTax Desktop
If you are still having issues after trying these options, contact Customer Support by clicking the link below