You can change your ATM pin from within your prepaid card account. Here is the link. https://secure.turboprepaidcard.intuit.com/login
If you have additional questions about your prepaid card, please refer to the following FAQ. https://www.turboprepaidcard.intuit.com/help-faq-s#ATMusagePIN
@4227603 You posted your question to a thread that has the answer to your question. Did you read what the thread said?
For help with your pre-paid Visa card:
Call (888) 285-4169
@Bjulia1 We cannot help with your prepaid Visa in the user forum.
For help with your pre-paid Visa card:
Call (888) 285-4169
There is a “Help” link in the top corner of the web site for the card:
I received my TurboTax card I created account but I forgot my PIN number so how do I go into re change my PIN number
Did you already Activate your card before trying to set up the pin? You would have to set up and change your pin on the app. If it is not working you would have to contact Turbo Debit Card Customer Service. If you need to contact customer service, don't choose option 2, it will repeat a few times then you will get more options.
@Softnumnums Per the Turbo Prepaid Visa website FAQs:
I forgot my PIN. How do I reset it?
If you forget your PIN or would like to change it, you can make the change by logging in to the Turbo Card App.
Please click here for more information.
If you need to reset your PIN for your Turbo Visa Debit Card please visit TurboDebitCard.com or call toll-free at (888) 285-4169.
Please contact Turbo Prepaid Visa Card for questions about your card or account. You can contact them by calling toll-free at (888) 285-4169.
Please see the TurboTax FAQ below for more information on the Turbo Card.
You can contact customer service. https://turbodebitcard.intuit.com/contact-us (888) 285-4169.
Follow the steps below.
Listen to the recording (you cannot skip it) Press 2 to continue using the automated system. The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these) The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1 Press 2 for the option of " have not yet received your card". Next you will be prompted to enter your social security number, zip code, and birthday. At this point the system should give you an option to get a new card sent or allow you to speak to an agent.
Please note: It may take over an hour to get your call answered as the phone lines are extremely busy at this time of year.
For any assistance with the Turbo Prepaid Visa, please click here to contact customer service.
If you forget your PIN or would like to change it, you can make the change by logging in to the Turbo Card App.
You can download the Turbo Card mobile app for free from the App Store or Google Play.
Como cambio mi pin que se me ol vido el mio
Tiene que visitar a este sitio: https://turbodebitcard.intuit.com/contact-us. En este foro público no tenemos acceso a la cuenta de su tarjeta de débito.