If you lost your Turbo Visa Prepaid Card, please call (888) 285-4169 for assistance in cancelling the existing card and ordering a new one.
I just want to CANCEL it and close the account, not replace it!
How do you order a new card when you don’t know the last 4 digits of the card because you never recieved it
If it has been more than 10 business days since you signed up for the card (remember holidays and weekends do not count as business days), please call toll-free at (888) 285-4169 to check the address we have for you, update your address, or have a new card sent to you.
Please see the TurboTax FAQ: When will I receive my Turbo® Visa® Debit Card? for more information.
I am trying to cancel the card I haven’t received yet it’s been over 3 weeks. Keeps asking for last 4 of old card that I no longer have. HOW DO I TALK TO SOMEONE? there maybe someone spending my taxes as we speak!!!
@tylerG8597 When you call the toll-free number, type in the social security number of the cardholder instead of the Turbo Visa Debit Card number.
I have never received my turbo tax card how can I get it switched to different address
To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169. There is a $5 fee for each replacement card ordered.
Please see the TurboTax FAQ below for more information on the Turbo Card.
You will need to reach out directly to card services regarding support for your prepaid debit card!
My wallet was stollen and I needba replacement ASAP . Thank you
To order a replacement card, you will need to contact customer support for the Turbo Visa Debit Card. Refer to the following TurboTax FAQ for the contact number: When will I receive my Turbo® Visa® Debit Card? - Community
I never received my card so I was trying to order a new card
In order to do this, you will need to contact customer service.
You can contact customer service by clicking here.
Right bro I'm the same **bleep** boat. I cant speak to a human smfh
@getmoney0505 The following response can help you reach a live customer support representative when you call: https://ttlc.intuit.com/community/after-you-file/discussion/re-can-i-get-my-turbotax-prepaid-card-nu...
Hell i was tring to cancel my turbotax card endin in 7646 wen i called it said the card was cancelled out nd i will recieve a new one.but when i looked on the turbotax tax app it said money was taken off i need this card to b cancelled nd a new one reissued out to me can someone contaact me via email or phone [phone number removed] thanks lena
@Lenaarnett35 Please report your card lost or stolen here Turbo Prepaid Card Login, or call Support immediately at (866) 795-7597.
I ordered a replacement card it's been over 10 business days and when I call to get another one it ask for the last 4 digits of the card that's never been received and social security# doesn't work for that. I guess I'll have to pay another 5 for another card if I ever get to order one. This is complete nonsense 😠
Please select the option your refund has been deposited to a card you do not own. This will get you connected to the fraud department, where a live agent will be happy to assist you.