Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Jun 4, 2019 5:21:09 PM

How come turbo tax gets the fees but i habent gotten. my money yet,seems unfair i have to wait

0 2 270
2 Replies
Level 15
Jun 4, 2019 5:21:11 PM

You used TT services, so TT expects to be paid without waiting indefinitely.

Level 15
Jun 4, 2019 5:21:12 PM

Do you mean this happened?  You agreed to it.

TURBOTAX TOOK MONEY OUT OF MY BANK ACCOUNT

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees