How can I view my returns before filing in final step? A window pops up and states, "Preparing your documents. This may take a moment." I waited over 30 min. HELP!?

I am trying to look at my returns before I file. I have done this every year. Now, they won't show. A window pops up and states, "Preparing your documents. This may take a moment." I've waited for 30 minutes and nothing.

3030

Level 9

Mar 13, 2025 5:11:57 AM

Make sure your computer has Adobe Acrobat Reader installed. It is a free download and used to create the pdf of your return.

Expert Alumni

Mar 13, 2025 5:27:15 AM

You can view your tax return in the online version.

From the left sidebar

Select Tax tools
Hint: You may have to minimize the Federal and State selections
Click Tools
A Menu will pop up
Select View tax summary
On the left panel click Preview my 1040

Some Key numbers to compare:

11 Adjusted Gross Income
12 Deductions
15 Taxable income
16 Tax
19 Child Tax Credit
26 Earned Income Tax Credit
28 Additional Child Tax Credit
33 Total Payments
34 Overpayment
35a Refund
37 Amount you owe

Level 2

Mar 13, 2025 7:32:15 AM

There is a workaround posted 3/12/2025 in Community>Discussions>Taxes>Get your taxes done>Re: Print function STILL BROKEN! with new March 6, 2025 2024.r21.027 version of TurboTax 2024 Premier for Mac Deskop...

Expert Alumni

Mar 18, 2025 7:58:53 AM

There has been progress made on resolving this issue. However, the expected release date is not for another week.

Please sign up to be notified for updates when this issue is rectified using the following link: Why am I not able to Save to PDF on TurboTax Desktop MAC?

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How can I view my returns before filing in final step? A window pops up and states, "Preparing your documents. This may take a moment." I waited over 30 min. HELP!?