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New Member
posted Jun 3, 2019 5:20:58 PM

How can I transfer the funds on my prepaid card to a bank card?

1 72 15994
24 Replies
Intuit Alumni
Jun 3, 2019 5:20:59 PM

You have to log in to your Turbo Prepaid card account, to transfer funds.

  • Manage money 
    · Set up text alerts, including when your tax refund is received. Message and data rates may apply.
    · Log in to your account to see your balance history, track your spending, send money, pay bills, and more. 

https://ttlc.intuit.com/replies/6394896

New Member
Jan 14, 2020 6:18:00 PM

I need to send money from my Intuit Turbo Visa Card to my Bank Account . How can this be done ?

Level 15
Jan 14, 2020 6:23:57 PM

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

Returning Member
Jan 18, 2020 3:34:00 PM

Did u ever find out how to do this. I'm so upset the rest of the my refund is going on the card and not into my bank account 😕

Intuit Alumni
Jan 19, 2020 9:00:44 AM

 

 

For questions about your Turbo Prepaid Visa Card, please visit TurboPrepaidCard.com or call toll free at (888) 285-4169. 

 

Please see the below FAQ for more information on using your card and how to send money:

 

https://ttlc.intuit.com/community/refunds/help/how-do-i-use-my-physical-turbo-prepaid-visa-card-once-it-s-activated/00/27334

 

 

 

 

Level 1
Jan 27, 2020 4:43:38 PM

From what I’ve seen it looks like you can’t directly sent it to your bank account BUT you can set up a pay pal with your bank account info and transfer the funds to your pay pal which will then transfer it to your bank account 

New Member
Jan 28, 2020 4:20:34 PM

@hotstuff816 is it as simple as it sounds? I've been trying everything to transfer the funds from their without the real card it is hard. If so can you explain it to me?

Intuit Alumni
Jan 28, 2020 4:29:47 PM

Yes - You can transfer your funds from your prepaid card to a bank card.  Each card has an "account" tied to it, so you would need to obtain that information for your bank card to complete the transfer.  To transfer funds, you will log in to your TurboTax Prepaid Card Account at the website here:  https://www.turboprepaidcard.com/

 

For additional assistance, this is the number to the prepaid card customer service: 1-888-285-4169

Level 2
Jan 28, 2020 6:47:44 PM

Is up to all you guys and girls out there the TurboTax card app is currently down so if you did receive an advance refund your money is there you are not going to be able to touch it at all even online until your physical card come in the mail or until they fix the problem and it been like that since January 24th 2020 this is unacceptable this is people money they're messing with how you have a app that deals with people money that crashes with all this scamming stuff going on in this world online.

Level 1
Jan 29, 2020 1:06:21 PM

I’m still unable to transfer funds although the mobile app itself is working just fine. I’m also able to use the funds using the temporary card information with no issue. 

New Member
Jan 29, 2020 1:06:48 PM

They been giving me my run around. I have my card the issue is fixed and still nothing

Level 1
Feb 5, 2020 1:20:41 PM

How do we set it up to transfer to paypal though?

Intuit Alumni
Feb 5, 2020 1:29:26 PM

To find out if you are able to transfer funds to your PayPal account, please call (888) 285-4169 or check https://www.turboprepaidcard.intuit.com.

New Member
Feb 7, 2020 7:03:19 PM

I have no idea! I've been trying to figure that out myself! I am beginning to think you can't 

Intuit Alumni
Feb 7, 2020 7:13:41 PM

You can log into your Turbo Tax Prepaid Card Account online and edit information, pay bills, transfer funds, etc.  To access this account, login or activate your card here:

TurboTax Visa Prepaid Card  Click on "Help" at the top and this will show you how to do transfers ect.

New Member
Feb 10, 2020 3:24:11 PM

I keep seeing this generic answer. Yes or No? Can you xfer funds to my bank acct?

 

i am starting think this was a gimmick to help green dot bank

Level 3
Feb 15, 2020 7:25:49 AM

I agree.  Very upset.  I have to do ATM withdrawals until $20,000 plus is taken out?  This is wrong

 

Level 3
Feb 15, 2020 7:34:01 AM

I have found that PayPal treats turbo card as a fraudulent bank and shuts down your PayPal account.  Takes days to get back online. A nightmare. 

I suggest using the routing and bank acct number found under Account in turbo card to set up google pay and transfer your funds out of turbo card ASAP.  However bank transfers are slow.  2-3 days to verify bank and another 2-3 days to transfer.   I am using Chime.  Very easy to use 

Level 3
Feb 15, 2020 7:36:31 AM

App is useless.  You can only transfer to other turbo card users.  You got to be kidding. 

I have found that PayPal treats turbo card as a fraudulent bank and shuts down your PayPal account.  Takes days to get back online. A nightmare. 

I suggest using the routing and bank acct number found under Account in turbo card to set up google pay and transfer your funds out of turbo card ASAP.  However bank transfers are slow.  2-3 days to verify bank and another 2-3 days to transfer.   I am using Chime.  Very easy to use

Level 3
Feb 15, 2020 7:37:24 AM

Support line is a joke.  Sorry nothing we can do 

Level 3
Feb 15, 2020 7:40:18 AM

Use the routing and bank account number found in Account in the app. You can try the debit number but PayPal locks by account.  Puts in “Restricted Use” mode.  Use Chime instead. 

Level 3
Feb 15, 2020 7:48:38 AM

Use Google Pay and Chime.  That’s how I am doing it.  It will take 6 days.

 

One final option is to use MoneyGram.  You will get one or 2 tries before they shut you down too.  You will “Your Profile is Closed”.  Trust and they will not open it.

 

MoneyGram is very easy.  Transfer from Turbo Debit Card number to another debit card number.   There is a fee.  But they will shut you down. 

I have found that PayPal treats turbo card as a fraudulent bank and shuts down your PayPal account.  Takes days to get back online. A nightmare. 

I suggest using the routing and bank acct number found under Account in turbo card to set up google pay and transfer your funds out of turbo card ASAP.  However bank transfers are slow.  2-3 days to verify bank and another 2-3 days to transfer.   I am using Chime.  Very easy to use. 

 

 

Level 1
Feb 18, 2020 12:55:55 PM

Even with pay pal, it's only going to allow you 2500 a month smh 

Level 3
Feb 22, 2020 4:35:52 PM

sorry folks.  i thought i was responding to various posts at intuit.  all got posted here.