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New Member
posted Jun 1, 2019 6:48:45 AM

How can I track my card

When will it get here?

1 108 8355
24 Replies
New Member
Jun 1, 2019 6:48:47 AM

How

Level 15
Jun 1, 2019 6:48:49 AM
Level 6
Jun 1, 2019 6:48:50 AM

You may have to contact Turbo Visa Customer service to get the tracking number for your card. The phone number is 1(888) 285-4169.

Intuit Alumni
Jan 28, 2020 8:09:31 AM

For information about your debit card, please visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.

 

When will I receive my Turbo® Visa® Debit Card? - Community

Intuit Alumni
Feb 2, 2020 8:08:31 AM

Once you’ve signed up for a Turbo® Visa® Debit Card, it’ll be delivered in 5-10 business days. Please click the TurboTax Help link to learn more. 

Intuit Alumni
Feb 4, 2020 8:03:04 AM

For assistance with your Turbo Visa Debit Card, please visit TurboDebitCard.com or click the link below.

 

 When will I receive my Turbo® Visa® Debit Card? - Community

New Member
Feb 5, 2020 3:13:23 AM

I have not received a card yet.. how can I track the status?

Intuit Alumni
Feb 5, 2020 8:00:47 AM

Please visit TurboDebitCard.com or click the link below for assistance with your Turbo Visa Debit Card.

 

When will I receive my Turbo® Visa® Debit Card? - Community

New Member
Feb 10, 2020 3:12:03 AM

Can you tell me if my turbo tax card was sent off 

Intuit Alumni
Feb 10, 2020 8:04:00 AM

You are not able to track the arrival of your Turbo Visa Debit Card. Your Turbo Visa Debit Card should arrive within 5-10 business days from the date your signed up for it. (Remember: Saturday, Sunday, and official holidays don't count as business days). If you think your card should have arrived by now, please visit TurboDebitCard.com or call us toll-free at (888) 285-4169  to check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.
For more information, please see this TurboTax FAQ: 
https://ttlc.intuit.com/community/refunds/help/when-will-i-receive-my-turbo-prepaid-visa-card/00/27306

New Member
Feb 13, 2020 11:50:23 AM

I havent received my prepaid card yet. I ordered on january 29th. I havent got it yet

Intuit Alumni
Feb 13, 2020 12:19:35 PM

We don't have access to any tracking for your card. Your Turbo Prepaid card should arrive in the mail within 

5-10 business days. If it has been longer than 5-10 business days, please contact Turbo Prepaid Visa at 

(888) 285-4169

You can also report your card lost or stolen through this link. Turbo Debit Card Login 

If you need to find your card account number, look at the bottom of your 1040 tax return in the Refund section.  

This page will show you more about the Prepaid Visa. Turbo Debit Card 

New Member
Feb 13, 2020 3:34:10 PM

I filed on Feb 7-8 when will my card come cause my state is already on it

Intuit Alumni
Feb 13, 2020 3:39:49 PM

Once you’ve signed up for the Turbo Visa Debit Card, it’ll be delivered in 5-10 business days.

 

When will I receive my Turbo® Visa® Debit Card? - Community

 

New Member
Feb 17, 2020 11:54:39 AM

How can I find out where my card is or if it's even on the way

Intuit Alumni
Feb 17, 2020 12:00:45 PM

The only information given is 5-10 business days from the day you applied for it. 

If you have any more questions, please refer to the article below.

Getting to know the Turbo® Visa® Debit Card - Community

New Member
Feb 18, 2020 2:30:32 PM

How do i track my card

Intuit Alumni
Feb 18, 2020 2:36:57 PM

Please visit TurboDebitCard.com or click the link below for assistance.

 

https://turbodebitcard.intuit.com/contact-us

New Member
Feb 21, 2020 5:02:54 PM

Hi, is my turbo tax card on its way?  

Intuit Alumni
Feb 21, 2020 5:07:26 PM

Please visit TurboDebitCard.com or click the link below for assistance.

 

https://turbodebitcard.intuit.com/contact-us

New Member
Feb 22, 2020 12:14:40 AM

Where is my TurboTax refund turbo card

Expert Alumni
Feb 22, 2020 8:00:28 AM

All questions concerning the TurboTax Prepaid Visa card from Greendot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

 

Getting to know the Turbo® Visa® Debit Card

New Member
Feb 24, 2020 6:49:29 PM

How can i track my card

Intuit Alumni
Feb 24, 2020 6:55:42 PM

For information about your debit card, please visit TurboDebitCard.com or call us toll-free at (888) 285-4169.

 

Customer service can check the address we have for you, update your address, or have a new card sent to you if it's been longer than 10 business days.