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New Member
posted Jun 5, 2019 11:04:29 PM

How can i see my balance on my card

0 46 7024
24 Replies
New Member
Jun 5, 2019 11:04:29 PM

If you need to track the balance of your Turbo Prepaid Visa® Card, you may:

For additional information on this topic, please refer to the Turbo Prepaid Visa Card FAQs  as well as the TurboTax FAQ:  Getting to know the Turbo Prepaid Visa® Card  https://ttlc.intuit.com/replies/6394896

Getting to know the Turbo Prepaid Visa® Card
How to get your tax refund on a Turbo Prepaid Visa® Card

Returning Member
Jan 7, 2020 1:57:57 PM

How can I see my balance

Level 15
Jan 7, 2020 4:35:50 PM

@Chernandez2525 

 

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

Intuit Alumni
Feb 10, 2020 6:54:56 PM

Please see the response above from xmasbaby0

Intuit Alumni
Feb 12, 2020 3:50:59 PM

@jason2345 your answer is blank. Did you have a question?

New Member
Feb 18, 2020 1:41:51 PM

Why can't I check my balance?

New Member
Feb 18, 2020 1:43:59 PM

How can I check my balance? Wont let me sign in!

Intuit Alumni
Feb 18, 2020 1:49:54 PM

As xmasbaby0 stated above:

 

For help with your pre-paid Visa card:

Call  (888) 285-4169

 

There is a “Help” link in the top corner of the web site for the card:

 

https://www.turboprepaidcard.intuit.com/

New Member
Mar 29, 2020 9:59:33 AM

what is my balance

Intuit Alumni
Mar 29, 2020 10:07:23 AM

@hcaseyj You can set up an account on the TurboTax Debit Card website and Create a online account, to check your balance. Or you can use the app. You can click the link that applies to you for download: apple store or google play.

How do I check my card balance or transaction history?

There are many convenient ways to get your most updated balance and transactions:

  • If you have an online user ID, you may check your balance or transaction history online 24/7 on this website.
  • Balance and transaction history are available on the Turbo Card mobile app. Download the app for free from the App Store® or Google Play™ to get started.
  • If you don’t have an online user ID, click here to set one up now.
  • You may also get your balance and transaction history by sending a text message. Carrier message and data rates apply.

New Member
Apr 15, 2020 6:42:22 AM

Hello

New Member
Apr 15, 2020 6:43:22 AM

What's my balance on my card

Intuit Alumni
Apr 15, 2020 8:14:43 AM

If you need to track the balance of your Turbo Prepaid Visa® Card, you may:

For additional information on this topic, please refer to the Turbo Prepaid Visa Card FAQs  as well as the TurboTax FAQ:  Getting to know the Turbo Prepaid Visa® Card  https://ttlc.intuit.com/replies/6394896

Getting to know the Turbo Prepaid Visa® Card How to get your tax refund on a Turbo Prepaid Visa® CardShow Less

New Member
Apr 15, 2020 8:19:09 AM

Your phone number is down and I am unable to log in online. Good going Turbotax. I have filed with you for YEARS. I will be finding a different way to file my taxes going forward. You have let a lot of people down through this already stressful time.

Level 1
Apr 15, 2020 9:30:03 AM

I can see either

Intuit Alumni
Apr 15, 2020 9:46:43 AM

To check your available balance you can also refer to the app or text the following command to 43411: “BAL XXXX” (XXXX is the last 4 digits of your card number)

Please refer to the TurboDebitCard.com FAQ for additional information. 

New Member
Apr 15, 2020 9:59:25 AM

The irs website says my stimulus check is suppose to be deposited today on my tt card but it's not

Expert Alumni
Apr 15, 2020 10:56:09 AM

  • I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 

 

  • I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

Level 1
Apr 15, 2020 11:00:07 AM

I actually checked my account yesterday. It was supposed to deposit today and I can’t even get the app to go to the login page. I tried calling no dial tone or anything. My check was deposited but I can’t even check it because the turbo site is down. The app is down the phone is down. 

New Member
Apr 15, 2020 11:07:12 AM

I feel like you're not actually reading your users comments..This is a scripted response...

Expert Alumni
Apr 15, 2020 11:09:57 AM

  • I have access to my Turbo Visa Debit Card: If you have access to your Turbo Visa Debit Card, there is nothing more you need to do. You will be able to immediately use the stimulus funds upon deposit on 4/15. You can sign in to your account to check your balance here: https://secure.turbodebitcard.intuit.com/login 

 

  • I no longer have access to my Turbo Visa Debit Card: If you no longer have access to your Turbo Visa Debit Card, don’t worry. If you have registered your card and know your login credentials, you can request a replacement card by signing in to your Turbo Visa Debit Card account (https://secure.turbodebitcard.intuit.com/account/report-lost-or-stolen). If you don’t know your account login information, call 888-285-4169 for assistance. You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.

 

Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.   

 

For additional questions, including how to receive a check, please go to the Turbo Visa Debit Card site: https://turbotax.intuit.com/stimulus-check/turbo-card/

New Member
Apr 15, 2020 1:19:54 PM

How can I tell if my stimulus check is in my account

New Member
Apr 15, 2020 1:48:15 PM

Yes how much is my balance in my card

Expert Alumni
Apr 15, 2020 2:04:19 PM

You can check the status of your payment through the IRS Get my Payment site.