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Level 1
posted Jan 12, 2024 2:43:49 PM

How can I go back to the classic version of It's Deductible? - I keep being directed to the Beta Version and it is awful.

Hello,

I am a huge fan of It's Deductible and have been using it for years. I was very glad that Turbo Tax has continued It's Deductible.  BUT, somehow, starting yesterday, I am no longer being directed to the classic version of Turbo Tax that I know and love, but instead when I log in, I am directed to beta-itsdeductibleonline.intuit.com. It's hard to describe how inadequate this site is.  It's very bare bones, entry of information is tedious, each item has to be entered individually (as opposed to, for example, the list of women's clothing items where you can enter a number next to each appropriate item). The ability to print a nice listing of each item donation is not available.  I have tried everything. I have followed instructions from a support post in 2019 (best I could fine) to log out of the beta version using:  https://itsdeducibleonline.intuit.com/Logout.htm and then log in to classic version using the standard link to no avail. I called Turbo Tax Support and talked to someone who was not actually familiar with It's Deductible, and sympathized but could not help.  I'm desperate - HELP!

 I am on a MacBook Pro, using Safari.

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2 Replies
Level 15
Jan 12, 2024 3:50:41 PM

@kathtrep 

 

DELETED!!!!!!!!!!!!!!  Dang  WHEN DID THAT HAPPEN?

_____

Guess I don't use it enough anymore.  Have started keeping my own list.....but then, I don't bother recording or claiming "Item" donations anymore.  Pretty much just my $$...on a spreadsheet.

Level 1
Jan 13, 2024 12:14:07 PM

Just to clarify, I know the classic version of It's Deductible is still available online, but I'm not being directed to it, as of 4 days ago. Need insight as to why that might have happened to me.  Do Turbo Tax personnel monitor these questions?