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Level 1
posted Jan 22, 2021 3:33:19 PM

How can I get my money back for the 2020 version that will not work with the High Sierra OS on my Mac? I purchased it from Sam's.

I do not want to change the OS on my Mac. The 2019 TurboTax worked fine on this Mac.

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1 Replies
Intuit Alumni
Jan 22, 2021 7:13:46 PM

You can use the link provided below to request a refund for a TurboTax product that was purchased at a retail store:

 

How do I request a refund for my TurboTax product?