This number is automated only and I don't have my card number. Any other suggestions
Contact TurboTax customer service by telephone at (888) 285-4169 for assistance.
@Solivj If you are filing your taxes now, please see the directions on how to get your refund on the TurboTax card: How to get your tax refund on a Turbo® Visa® Debit Card
Or if you have lost your card or believe it to be has stolen, log in to report it lost/stolen. You may also call, If it is past 10 business days and you have not received your card, please click here for the customer care phone number. When you call the number follow the steps below :