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New Member
posted May 31, 2019 9:15:41 PM

HOW CAN I FIND OUT HOW MANY E-FILES DO I HAVE LEFT?

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1 Best answer
Level 15
May 31, 2019 9:15:43 PM

When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

 When you use Desktop TurboTax, which you install from a CD or download to your own hard drive, you can prepare and e-file multiple returns for the cost of the software.  You can e-file up to 5 Federal returns—more if you mail the additional ones.  If you have multiple returns to prepare for family members, Desktop is more cost effective.

22 Replies
Level 15
May 31, 2019 9:15:43 PM

When you use Online TurboTax, you get one return per fee.  Each return needs its own account and user ID.   If you use the same account and user ID for a second return, you overwrite the first one and lose it forever.

 When you use Desktop TurboTax, which you install from a CD or download to your own hard drive, you can prepare and e-file multiple returns for the cost of the software.  You can e-file up to 5 Federal returns—more if you mail the additional ones.  If you have multiple returns to prepare for family members, Desktop is more cost effective.

Level 2
Feb 1, 2020 7:00:20 PM

You did not answer the question.  The question is "how can you see how many federal e-files are left on my desktop without prior knowedge of how many e-files were already done?"

Level 15
Feb 1, 2020 7:14:16 PM

Guess I assumed someone who could prepare a tax return could also count backwards from five and figure it out.

Intuit Alumni
Feb 1, 2020 7:15:29 PM

Please see the below FAQ for additional information concerning the amount of e-files that can be completed:

 

https://ttlc.intuit.com/community/e-file/help/how-many-times-can-i-e-file-using-the-turbotax-cd-download-software/00/26081

Level 15
Feb 1, 2020 7:19:05 PM

I guess you could start the program and go to File-Open and see how many returns are listed in the box.  They might say completed or filed or have a check mark on them if they were efiled.  Or you could open each one and check the efile history.

 

To check the filing status,

In the Desktop program open your return and go up to menu item

File > Electronic Filing > Check Electronic Filing Status

Level 15
Feb 1, 2020 7:43:26 PM

The question is making me wonder if the user is not the one who originally purchased the software, so he has no idea how many returns were e-filed....???

Intuit Alumni
Feb 1, 2020 7:57:27 PM

Please click the link below to contact TurboTax customer service:

 

What is the TurboTax phone number?

New Member
Jun 14, 2020 10:07:47 AM

Not if some are filed by mail. And not all returns are filed at one time. This is a fair question and your answer is trite but not useful.

Level 15
Jun 14, 2020 2:44:05 PM

@Shrike41 Not sure whose answer you found to be trite but not useful, since there are quite a few users who have posted to this thread that is over a year old.  

 

The deal is this--if you use desktop  (CD/download) software you can e-file up to five federal returns.  If you have more than five, the extra ones can only be filed by mail.   The five federal e-files is an

IRS

limit---not a TurboTax limit.

Level 1
Jul 13, 2020 10:45:57 AM

This comment is unprofessional and rude.  

Level 1
Mar 9, 2021 6:30:57 AM

Yes, indeed. Very unprofessional and rude. 

Expert Alumni
Mar 9, 2021 6:52:58 AM

If you are using the CD/Download version of TurboTax, you can prepare unlimited returns, but only 5 of them can be e-filed.

 

When you open TurboTax, you will see a list of file names of all the returns that have been prepared on that computer, with the status of each.  [See Screenshot below.]   If you have TurboTax installed on multiple computers, you will have to check the Home screen on each computer.

 

You can check the e-file status of any of the returns by clicking on this link:  Check your e-file status

 

 

Level 15
Mar 9, 2021 8:42:48 AM

Actually in the Desktop program you can not use the efile lookup web page anymore.  You have to look it up in your program and return.  Open your return and go up to FILE - Electronic Filing - Check Electronic Filing Status

New Member
Apr 1, 2021 8:41:43 AM

Champ is extremely rude, egotistic and should not be allowed to answer on this site.

New Member
Apr 3, 2021 2:36:14 PM

I have the same problem as the original poster.

 

Champ, your answer is pretentious and assuming. There are many reasons one needs to know how many licenses are left while doing nothing illegal.

 

I purchased a TT Deluxe, gave it to my sister, and I said, "you can share it with anyone who needs it" (after all I paid for it, filed my return and I have a few extra filings left, so I don't care!) But now, someone was asking me if she can use it, but before I gave it to her, I want to know how many people have actually used it and if it has hit the limit for the license. If it has extra filings left, it's up to me to give her a Federal filing under my expense since I bought it legally.

 

So again, to restate/paraphrase the original question: 

HOW can I find out how many E-Files have been filed under my license code and how many E-Files I have left in my license?

 

Thank you and any feedback from others would be appreciated.

Level 15
Apr 3, 2021 2:44:32 PM

Don't think there is anyway to know that.  And you can NOT share the program.  You can only install it on computers that you own.

 

You can install Turbo Tax on 5 computers you own. See End User License Agreement, Section B Additional Terms #2 Supplemental License
https://turbotax.intuit.com/corp/license/desktop.jsp

 

New Member
Apr 18, 2021 10:21:00 AM

In the Canadian version - Go to Help ->> Purchase More Returns.  This pops up a new page.  At the bottom there is a link:

 

 

Level 15
Apr 18, 2021 10:23:16 AM

The Canada versions are totally different and separate from the US versions.  No comparison.  

Returning Member
Apr 12, 2022 5:23:13 PM

A previous poster had it right.  Open the program, and you will see on the home screen a list of the tax returns you already started.  Each is in a rectangle.  At the top of each rectangle is a little picture.  It shows an E-file oval if you E-filed that return.  Under the picture is the return year and name, then the status.  The status will say, "Status: Check E-file Status Now" if you E-filed that return.  If you didn't it will say something else like, "Status: Return Printed for Filing".  Just count the number that say, "Status: Check E-file Status Now" and you will know how many were already E-filed.

New Member
May 27, 2022 2:24:04 PM

Go to "Help" on any TurboTax return, then "Purchase more Returns" and then at the bottom you will see "Click here to see how many returns you've used on your current Turbo Tax licence before you buy" 

It will give you the info, but does not differentiate between NETFILE returns or the ones you printed to mail - it gives you only the totals per categories (above and below 25k income)

Level 15
May 29, 2022 6:11:27 PM

@goprea "Netfile?"  

 

CANADA  This is the U.S. TurboTax public user forum. For help with Canadian taxes, please post your question in the Canada TurboTax user forum., at the following link.

https://turbotax.community.intuit.ca/community/turbotax-support/help/03/en-cahttps://turbotax.intuit.ca/tax-software/index.jsp

Level 1
Jul 2, 2022 9:42:27 AM

Why choose to give advice if you cant take it when someone tells you the truth.  You DID NOT answer the original question and you have been rude, sarcastic and disrespectful.  You practically accused that of stealing the program.  Everyone deserves respect and your insults reflect negatively on you, maybe you don't know the answer so you choose to insult and be-little.  Reading your crappy responses to the question is truly cause for a new advisor.  You suck!!