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New Member
posted Jun 7, 2019 4:40:47 PM

How can I check the balance on my turbo tax debit card?

0 35 18006
24 Replies
New Member
Jun 7, 2019 4:40:48 PM

There are many convenient ways to get your most updated balance and transactions:

  • If you have an online user ID, you may check your balance or transaction history online 24/7 on this website.
  • Balance and transaction history are available on the Turbo? Prepaid Visa® Card mobile app. Download the app for free from the App Store® or Google Play™ to get started.
  • If you don’t have an online user ID, click here to set one up.
  • You may also get your balance and transaction history by sending text message. Carrier message and data rates apply.

More information can be found at this link: https://www.turboprepaidcard.com/help-faq-s#usingthecard

New Member
Oct 28, 2019 9:24:41 AM

I activated my turbo tax card but it still says no balance.   Why isn't my tax refund on it

Level 15
Oct 28, 2019 10:20:49 AM


@Sstec wrote:

I activated my turbo tax card but it still says no balance.   Why isn't my tax refund on it


What is the status of your federal tax refund?

 

Use this TurboTax website to check the status of an e-filed return and if it was either accepted or rejected - https://turbotax.intuit.com/tax-tools/efile-status-lookup/
If accepted by the IRS use the federal tax refund website to check the refund status - https://www.irs.gov/refunds

New Member
Feb 29, 2020 10:45:19 AM

I failed my tax but have not got return yet I want know is there a problem in my refund

 

Intuit Alumni
Feb 29, 2020 11:02:28 AM

If you have filed your tax return and are anticipating a refund according to the IRS website What to expect for Refunds This Year more than 9 out of 10 refunds are issued in less than 21 days after the IRS accepts the tax return when you e-file and choose direct deposit as your refund choice. Where’s My Refund? has the most up to date information available about your refund. The tool is updated daily (usually overnight) so you will just usually need to check once a day. Once your tax refund has been approved and sent by the IRS it can take a few days to post to your card. 

Now, taxpayers who claim the Earned Income Tax Credit (EITC) or the Additional Child Tax Credit (ACTC) may experience a refund delay. The IRS usually begins issuing tax refunds on returns with the EIC or Additional Child Tax Credit in late February.

Click here for more information: Some 2019 federal refunds are delayed due to the PATH Act.

For more on the timing of your refund please see this TurboTax FAQ.

If you are anticipating a state tax return refund those processing times vary from state to state. To check on a state refund please visit your state Department of Revenue website.

Returning Member
Mar 28, 2020 10:56:24 AM

I would like to know if there is money on my card

Intuit Alumni
Mar 28, 2020 11:06:46 AM
New Member
Apr 15, 2020 8:23:38 AM

how to check my balance

Intuit Alumni
Apr 15, 2020 8:41:36 AM
New Member
Apr 15, 2020 11:10:12 AM

I am trying to use my app and its saying 

 

Expert Alumni
Apr 15, 2020 11:50:02 AM

You can sign in to your account to check your balance here: Turbo debit card

New Member
Apr 15, 2020 11:53:11 AM

I no long have my card. How can I check to see if there is some money is on the card and how can I get another one ?

Intuit Alumni
Apr 15, 2020 12:02:51 PM

To receive a replacement card, you can call the Turbo Tax Prepaid Card Customer Service at: (888) 285-4169.  Please see the TurboTax FAQ below for more information on the Turbo Card.

https://turbodebitcard.intuit.com/help-faq-s

New Member
Apr 15, 2020 12:49:44 PM

I cannot obtain the balance on my turbotax/Visa Card?  Can you assist me ?

Intuit Alumni
Apr 15, 2020 1:00:09 PM

The Turbo Card app/site is experiencing high volumes today due to stimulus payments being funded. To check your account balance, text “BAL XXXX” (XXXX is the last 4 digits of your card number) to 43411 to get your available balance.

Returning Member
Apr 15, 2020 6:44:40 PM

How can I check my balance on my card

Intuit Alumni
Apr 15, 2020 6:53:57 PM

To check your account balance, text “BAL XXXX” (XXXX is the last 4 digits of your card number) to 43411 to get your available balance. 

New Member
Apr 16, 2020 5:55:51 AM

1800 number to check my balance 

New Member
Apr 16, 2020 6:01:24 AM

my ph doesnt get tex messages

New Member
Apr 16, 2020 6:19:46 AM

I lost my card I need a replacement in the mail when I call they say go online but I can never get through online because it ask for my social which I have and my card number and cvv which I don’t have anything I can do?

Intuit Alumni
Apr 16, 2020 9:44:18 AM

For any assistance with your Turbo Prepaid Visa, please click here to contact customer service. 

New Member
Apr 17, 2020 7:36:09 AM

How can I check the balance on my account

Intuit Alumni
Apr 17, 2020 8:13:00 AM

@Moebetter The Turbo Card app/site is experiencing high volumes due to stimulus payments being funded. To check your account balance, text “BAL XXXX” (XXXX is the last 4 digits of your card number) to 43411 to get your available balance.

Intuit Alumni
Apr 17, 2020 8:37:59 AM

Please review the ways to check your balance and choose the best one for you. There are many convenient ways to get your most updated balance and transactions:

  • If you have an online user ID, you may check your balance or transaction history online 24/7 on this website.
  • Balance and transaction history are available on the Turbo Card mobile app. Download the app for free from the App Store® or Google Play™ to get started.
  • If you don’t have an online user ID, click here to set one up now.
  • You may also get your balance and transaction history by sending a text message. Carrier message and data rates apply.