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New Member
posted Sep 30, 2019 2:00:39 PM

How can i check on the status of a claim

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4 Replies
Level 15
Sep 30, 2019 2:05:00 PM

What claim?  Do you mean a tax refund?

 

Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

New Member
Sep 30, 2019 2:12:45 PM

I filed a claim for error that I feel turbo tax made.  I have never gotten a reply if you received it.

New Member
Sep 30, 2019 2:13:44 PM

This for a claim for error that turbo tax made

Level 15
Oct 1, 2019 10:53:36 AM

When you Contact Us ask to be transferred to the TA Audit Transfer queue & have all your claim information available. Unfortunately we can't help you from the community.