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New Member
posted Mar 5, 2020 2:40:36 PM

How can I change my tax return option to e-file

What number can I call for assistance

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1 Best answer
Level 15
Mar 5, 2020 2:42:10 PM

If you already mailed your return, don't e-file. If you have not mailed in your return yet, you can change to e-file.

 

To change from mail to e-file:

 

  1. In TurboTax Online, sign into your account.
  2. Select Tax Home in the left menu.
  3. Scroll down to Your tax returns & documents.
  4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right area).
  5. Select File in the left menu (expand your browser window if you don't see this, or select the menu icon in the top left corner).
  6. On the Just one more step screen, follow steps 1 and 2 if you haven't already.
  7. Select the Start button to the right of Step 3.
  8. On the Let's get ready to e-file screen, select I want to e-file.
  9. Follow the instructions to e-file your return.

1 Replies
Level 15
Mar 5, 2020 2:42:10 PM

If you already mailed your return, don't e-file. If you have not mailed in your return yet, you can change to e-file.

 

To change from mail to e-file:

 

  1. In TurboTax Online, sign into your account.
  2. Select Tax Home in the left menu.
  3. Scroll down to Your tax returns & documents.
  4. Select 2019, and then select Add a State (you're not actually adding a state, this just gets you into the right area).
  5. Select File in the left menu (expand your browser window if you don't see this, or select the menu icon in the top left corner).
  6. On the Just one more step screen, follow steps 1 and 2 if you haven't already.
  7. Select the Start button to the right of Step 3.
  8. On the Let's get ready to e-file screen, select I want to e-file.
  9. Follow the instructions to e-file your return.