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New Member
posted Mar 17, 2020 10:27:52 AM

How can I change my pin to my Intuit turbo debit card

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5 Replies
Intuit Alumni
Mar 17, 2020 10:46:09 AM

Change your PIN by logging in to the Turbo Card App. If you do not have the Turbo Card App, you can download it from your App store. Please click the TurboTax FAQ link listed below for more information about how to download the app:

 

https://turbodebitcard.intuit.com/help-faq-s#mobileapp

New Member
Apr 14, 2020 4:18:40 PM

Turbo card online is not letting me change my pin

Expert Alumni
Apr 14, 2020 4:34:45 PM

TurboTax does not have access to your account for the Turbo Prepaid Visa Card issued by Green Dot.

 

All questions concerning the TurboTax Prepaid Visa card from Green Dot, or your account with them,  should be directed to their customer service.  Find more information at https://turbodebitcard.intuit.com/contact-us

Level 6
Apr 14, 2020 4:37:53 PM

@tyeboy72 

 

You will have to call the customer service for your Turbo Card (which is actually GreenDot). They don't allow you to change your PIN through the application. The # should be on the back of your card. 

New Member
Dec 31, 2020 8:41:42 AM

The app won't let me change my pin and I can't get a hold of customer support on the phone the call disconnects when it says they are transferring me