Hi my name is Ryan Yancey. I never received my taxes from last year you guys never sent it to me I signed up for the deductible so you guys can take it out my check

I wanted to know could you send me my taxes from last year I never got an you guys don’t have a phone number

785

Level 15

Feb 10, 2025 3:34:24 PM

Your tax refund was not sent to TurboTax. TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com

How can I see my TurboTax fees?

https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbotax-online/L1XnIzgzg_US_en_US?uid=m682vq7k

What is Refund Processing Service?

Why sign in to the Community?

Hi my name is Ryan Yancey. I never received my taxes from last year you guys never sent it to me I signed up for the deductible so you guys can take it out my check