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New Member
posted May 28, 2025 4:00:33 AM

Hi,I started my tax refund process a long time ago but when I try to check it with the IRS Fefund Tracker I get an error saying my information does not match,I need help.

I am sure that I have entered the correct information. What should I do about this?

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1 Replies
Level 15
May 28, 2025 4:55:42 AM

First, make sure your e-file was accepted:

 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

 

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

 

Your federal refund amount is on line 35a of your Form 1040

 

https://www.irs.gov/refunds