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New Member
posted May 25, 2020 7:31:28 AM

Hi guys! A while ago when I tracked my refund it said "being processed". Now It says there is no information available. It seems it does not exist anymore. What can I do?

Turbotax website says "we already did everything" ..

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1 Replies
Expert Alumni
May 25, 2020 11:46:11 AM

Odds are that it is some sort of temporary issue with the IRS system.  You may also be able to get information by taking a look at your IRS transcript, which you can find here: Get Transcript

Sometimes, clearing your browser's cache & cookies will also take care of this issue (typically an option in your browser's settings.)