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New Member
posted Jun 9, 2020 8:34:21 PM

Hello I'm bill and I would like to know if I am the only one that has not received a refund

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3 Replies
Level 15
Jun 9, 2020 8:35:48 PM

No, everyone is asking.  Did you efile or mail your return? They are not processing mailed returns right now.

If you efiled....Was your return Accepted? First double check your efile status here
https://turbotax.intuit.com/tax-tools/efile-status-lookup/

When you efile you get back 2 emails. The first email only confirms the transmission. The second email says if the IRS (or state) Accepted or Rejected your efile.

Then only the IRS can tell you. IRS Where's my refund https://www.irs.gov/refunds/
Make sure you are using the refund amount from your actual federal tax return and not the combined amount Turbo Tax showed you at the end. That was for federal and state combined.

When you log into your account you should also see the status and if it was Accepted or Rejected, Started, Printed, Ready to Mail, etc.  what does it say?

When will you get your refund,
https://ttlc.intuit.com/community/refund-status/help/when-will-i-get-my-irs-tax-refund/01/25589

New Member
Jun 9, 2020 8:41:49 PM

Hey Volvo girl thanks for the help. TurboTax says accepted and the bars are full. But where's my refund says still processing and I think this has a lot to do with why I have yet to receive my stimulus

Level 15
Jun 9, 2020 8:48:02 PM

The IRS can look at your 2018 or 2019 return to issue a stimulus check.  If they do not have a 2018 return then you may be waiting for them to finish processing 2019 before they will be able to use it to issue your stimulus check.

TurboTax has no control over your stimulus check, nor can TT track it for you or tell you when the IRS will issue it. Refer to the sites linked below:

 

https://www.irs.gov/coronavirus/economic-impact-payment-information-center#nonfilertool

https://www.irs.gov/coronavirus/get-my-payment-frequently-asked-questions

https://ttlc.intuit.com/community/tax-topics/help/how-will-the-stimulus-package-impact-me/00/1393859