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New Member
posted May 26, 2021 11:24:58 AM

Hello, I filed with Turbotax in 2019. The official IRS transcript confirms my return was filed but I cannot find the amount deposited to my account.

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1 Replies
Level 15
May 26, 2021 11:56:45 AM

How to contact the IRS if you haven't received your refund
1. Gather your tax files and double-check your refund amount
The first step if you have not received your expected refund is to double check your numbers and gather your tax forms. 

2. Contact the IRS
Note: As of March 2021, live phone assistance is "extremely limited" due to the pandemic. try this number: 800-829-1954.

3. Follow up as required