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Level 1
posted Apr 17, 2025 3:18:27 AM

Hello. I filed my Federal return and it was accepted on 4/8/2025. I spoke with TURBO TAX on 4/14/25 and they said it showed as pending. Why is it taking so long?

I paid $30 extra to receive my refund up to 5 days early.

0 1 2059
1 Replies
Level 15
Apr 17, 2025 6:20:56 AM

You say it was accepted ---and now you say it is "pending."  Is that your word----or a word you are actually seeing?

 

Where is the word "pending" appearing?    Is that a word you are actually seeing on the TurboTax site?  

 

 

Did you e-file?  Did you click a big orange button that said “Transmit my returns now?”

 

 

When you e-file your federal return you will receive two emails from TurboTax.  The first one will say that your return was submitted.  The second email will tell you if your federal return was accepted or rejected.  If you e-filed a state return, there will be a third email to tell you if the state accepted or rejected your state return.

 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

If the IRS accepted it, what does it say here?  

https://www.irs.gov/refunds         

  Or does your account say “Ready to Mail?” Or “Rejected?” Or “Printed?”