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New Member
posted Jun 4, 2019 4:32:13 PM

Have anyone use Tax Audit from Turbo Tax? I am using them now...extremely frustrated.

Tax Audit...trying to contact someone...crickets. 

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3 Replies
Level 15
Jun 4, 2019 4:32:14 PM

If you purchased audit defense before you filed, follow these instructions.

Contact the TaxResources Tax Audit Defense Customer Service Department at (877) 829-9695,

by e-mailing intuit.audit.sales@taxaudit.com,

or online atintuit.taxaudit.com/intuit.

New Member
Jun 4, 2019 4:32:15 PM

Yeah did that (sorry did not add more information) I open the case days ago...I am supposed to send response to the IRS tomorrow, yet only today Tax Audit realized I was missing documentation (because I was able to talk to someone)...calling them now but it is too late now they only work until 1:00pm PST....

Level 15
Jun 4, 2019 4:32:17 PM

The IRS usually gives you 30 days to respond to a notice. It sounds like you waited a few weeks after you got the notice before you contacted TaxAudit.com.

Ask them if they can ask the IRS to give you more time to respond.