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New Member
posted Jun 25, 2019 12:00:21 PM

Getting too many overdrafts for turbo tax

I did my taxes it still saying processing and when I called they said I should here something by the 15 of July. So I wasn't able to pay my turbo account bill for filing now it keeps over drafting my account how can I stop that

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2 Replies
Level 15
Jun 25, 2019 12:15:54 PM

Use the phone number in the emails you received from TurboTax for the payment request

 

Or contact TurboTax support for this billing issue.

 

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Level 15
Jun 25, 2019 12:15:57 PM

TURBOTAX TOOK MONEY OUT OF MY BANK ACCOUNT

Did you choose to have your TurboTax fees deducted from your federal refund?  Is your refund taking an unusually long time to arrive?  Or was your refund seized to pay a debt you owed? if so, you signed an agreement that says TT can withdraw its fees from your account.  TurboTax would have sent several emails to you before they took the money out of your account.

https://ttlc.intuit.com/questions/1901364-why-was-my-bank-account-auto-debited-for-turbotax-fees

 

You must have had several emails already alerting you to the debit from your account.  Contact TT Customer Support.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time.