Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 13, 2024 4:33:32 PM

FTB, additional documents required notice refund pending. Do I need to mail all this information in ? No one picks up the phone which they provided me to call.

0 2 10636
2 Replies
Level 15
May 13, 2024 5:22:02 PM

Mail requested documents with a copy of the letter. 

Employee Tax Expert
May 14, 2024 3:47:03 PM

As stated above by Bsch4477, you need to mail the documents requested. 

 

Per the FTB, if you do not send the required supporting documentation within 30 days of the date on your notice, we may deny all or some of your Cal EITC, YCTC and/or FYTC. Allow 8 weeks for us to review and respond to the documents you send. If you have questions about your notice, call 916-845-7088.

 

For more information, please see Letters. 

 

@5f054fd403aa