Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Level 6
posted Jun 4, 2019 12:08:05 PM

Filed and accepted on 1/30 go to check wmr it went from one bar to saying “we cannot provide any information about your refund you must wait at least 24hours”

Confused now because it’s been well over 24hrs plus I had one bar as of 3days ago can someone help what does this mean 

0 3 940
3 Replies
New Member
Jun 4, 2019 12:08:07 PM

What you are seeing is normal. The return is still in the processing stage and will be updated accordingly as it moves through the system. While going through the processing stage, you may see your status change to say multiple things; "no information can be found" or "you have entered incorrect information" or you may have 1-2 bars disappear, etc. As the IRS completes the processing and approval of the return, you will begin to see your bars return and your information will show correctly. 

https://ttlc.intuit.com/replies/4678184


Level 6
Jun 4, 2019 12:08:08 PM

This absolutely has nothing to do with my question

New Member
Jun 4, 2019 12:08:10 PM

Please see the above updated answer and let me know if you have any more questions.