I cancelled all of the extra promotions turbo tax offered by email and phone but was still charged, why?
To review your fees, follow the instructions in the link below.
https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353
There is an additional charge for state taxes with all products, except Free Edition. https://turbotax.intuit.com/personal-taxes/online/
Also, if you elect to pay your TurboTax fees with your refund, there is a fee for that as well.
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-refund-processing-service/00/25889
Please use the following link to contact Customer Support if you need further assistance as we are not able to assist with billing issues here in the community.
https://support.turbotax.intuit.com/contact/