E-Filed on February 5 2018 with direct deposit and still NO refund information on the IRS page, but it was accepted 30 days ago. No EITC and no child tax credits. HELP!

It’s been 30 days since we filed claiming single and no dependents. Also we e-filed and selected direct deposit. The IRS page has no update under where’s my refund. There were no amended documents etc. ours was cut and dry with only w-2’s.

298

Level 5

Jun 4, 2019 5:31:32 PM

See the TurboTax FAQ link below that provide common reasons why returns take longer than 21 days to process:

https://ttlc.intuit.com/replies/3302084

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E-Filed on February 5 2018 with direct deposit and still NO refund information on the IRS page, but it was accepted 30 days ago. No EITC and no child tax credits. HELP!