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Level 1
posted Mar 14, 2022 8:13:29 AM

E-file rejection

Hello.  My e-file was rejected because of my AGI not matching from last year.  I corrected it and re-sent.  But I still have a rejection notice with the original date (March 11).  I have not received any kind of notice since re-sending. Does this mean it remains incorrect of that the IRS has not received the updated e-file?    Thank you in advance.

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1 Replies
Intuit Alumni
Mar 14, 2022 8:40:16 AM

For this, you will need to reach out to the IRS directly.  

IRS: 800-829-1040  

Hours: 7:00 AM - 7:00 PM, local time 

Monday-Friday

  • Listen to each menu before making the selection.
  • First choose your language. Press 1 for English.
  • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent.