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Not applicable
posted Apr 9, 2023 10:52:15 AM

E-file Receipt: Intuit bills my credit card, but the receipt shows NO date or the actual amount billed???

I paid the TurboTax E-filing with a VISA, the transaction went through. Great. Turbotax displays a "Detailed Receipt" with a confirmation number. That's it. NO detail such as the date of the transaction or the amount billed?  Isn't Intuit a company that specializes in transactions and financial records?

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1 Best answer
Intuit Alumni
Apr 9, 2023 11:23:35 AM

TurboTax sends an Order Confirmation to your email address when you complete the purchase of your filing fees. If you did not receive it in your inbox, please check your spam/junk folder.  

3 Replies
Not applicable
Apr 9, 2023 11:21:00 AM

OK, my error. I DID receive an email a short while after the payment that was a detailed receipt (date and amount). I just thought that detailed receipt would be displayed in Turbotax as it gave me a print option.

Intuit Alumni
Apr 9, 2023 11:23:35 AM

TurboTax sends an Order Confirmation to your email address when you complete the purchase of your filing fees. If you did not receive it in your inbox, please check your spam/junk folder.  

Intuit Alumni
Apr 9, 2023 11:38:23 AM

Glad you found your emailed receipt. Thank you for letting us know!