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Level 2
posted Apr 4, 2023 7:34:20 AM

E-File Federal taxes initially accepted, but now showing cannot find return

Hi Team,

I used Turbotax (Desktop:- Windows) to e-file my federal taxes on 3/31/2023. I received confirmation email from Turbo Tax that my return was accepted on the same day and I was able to check the same on Federal Check my Refund status. Till yesterday (4/3/2023), the IRS website was showing me return received (Both on website and IRS2GO App). But since today morning it gives an error saying Information Does not match/Return not found.

 

Also, I filed as married filing jointly, initially the message was only coming for myself, but for my spouse it was showing return received, but after sometime (and now), its giving same message for both myself and my spouse that  Information Does not match/Return not found.

 

In turbotax windows app, its showing that my return is accepted.

 

Is this common error on IRS side? Or it points to something else regarding my return?

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1 Replies
Level 15
Apr 4, 2023 7:40:48 AM

You already know that your return was e-filed, accepted and was being processed.   Sometimes as a return moves through the various stages of processing at the IRS it "disappears" from visibility on the refund site temporarily.  Give it a day or two and check the refund site again.