Does the IRS Where's My Refund status always say "mailed" as a normal generated message even when the tax refund will be direct deposited?

If it says mailed that means they have mailed you a check. 

For information on why they are mailing you out a check instead of depositing your return see this information from 'Where's My Refund FAQs':

Q: I requested a direct deposit refund. Why are you mailing it to me as a paper check?
There are three possible reasons. They are as follows:

• We can only deposit refunds electronically into accounts in your own name, your spouse's name or in a joint account.
• A financial institution may reject a direct deposit.
• We can’t deposit more than three electronic refunds into a single financial account.

For more information see Where's My Refund FAQs.

Used this service 2019 however stimulus is said to have mailed on Jan. 6th . Do you have record of my stimulus payment for 2021

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@Stimulus61t9 wrote:

Used this service 2019 however stimulus is said to have mailed on Jan. 6th . Do you have record of my stimulus payment for 2021

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Turbotax has no information from the IRS about you, that's covered by privacy laws.  If the IRS says your stimulus was mailed on the 6th, that's what happened.  Look for a check or debit card in the mail in the next week. 

I filed through Jackson Hewitt and got signed up for the serve card so my refund could be direct deposited and I checked my irs app today and it showed to be mailed out and the only thing that I had a problem with was identifying over the child tax credit and they said everything looked good and that I should’ve still got it deposited but I still haven’t received my funds on the cars. So am I getting a paper check instead?

If the direct deposit failed, the IRS will send a check.