Does it show in your records my taxes have already been paid for

Why does my TT account say I still owe tax due?

TT does not update after your return has been accepted.  Your account will always show the result of the return you prepared using the software.  TurboTax never knows if you received your refund —or how, when or even if you paid tax due.  Your proof that you paid your tax will be your own bank/credit card records.

We do not have access to your account in this public forum.

If you are referring to your state taxes, then you will need to contact your state Department of Revenue. Please see this Help Article for contact information.

If you are referring to your federal taxes, you can create an online account with the IRS and view your payments by going to:https://www.irs.gov/payments.
@lillybear11