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New Member
posted Feb 23, 2021 1:39:01 PM

Do NumbNuts.When I completed my taxes and I would not receive a refund, your program truncated and did not allow me to add our direct deposit info. Now I can't add help

Mad person here!  I need to advise irs my direct deposit info  i really need your assistance. Thank you

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3 Replies
Level 15
Feb 23, 2021 1:43:13 PM

Why do you need to put in direct deposit info if you are not getting a refund?  Or do you mean direct debit  to pay your taxes directly from your bank account?  You can do that right on the IRS website.

Level 15
Feb 23, 2021 1:43:39 PM

If you are not receiving  refund why are you trying to add banking information?   The software does not let you add banking information for no reason.    You cannot add or change banking information after you e-file.

New Member
Feb 23, 2021 5:36:54 PM

Thank you.   Yep